Returns & Exchanges

At Santana, we want you to be completely satisfied with your purchase. If you are not entirely happy, we offer a hassle-free 30-day return policy for items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the items you wish to return to generate a unique authorization number.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all tags and protective materials are intact.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.